Overview
At Wolfy Media, we strive to deliver the best digital services to our clients. However, if you are not satisfied with our services, we offer a fair and transparent refund policy.
1. Eligibility for Refund
We offer refunds under the following conditions:
- If the service has not been started within 7 days of payment.
- If the delivered service does not match the agreed-upon scope.
- If technical issues on our end prevent us from completing the project.
2. Non-Refundable Services
Refunds will not be applicable in the following cases:
- If the project has been partially or fully completed.
- If the delay or issue is caused due to lack of communication or required inputs from the client.
- For digital products or services once they have been delivered.
3. Refund Process
- To request a refund, email us at info@wolfymedia.com with your order details.
- Our team will review your request within 5-7 business days.
- If approved, the refund will be processed to your original payment method within 7-10 business days.
4. Changes to This Policy
Wolfy Media reserves the right to update or modify this policy at any time. Any changes will be reflected on this page.
Last updated: June 2023